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What is your booking cancellation policy?
We operate limited amount of apartments and make our schedule in advance. Every booking cancellations made in short notice (less than 10 days before start of booking) is very painful for us because it  usually means that we will  be unable to fill apartment during that dates:  
--  we refund in full booking cancellations which is being made in period more than 10 days till the booking time begins;
--  in case of booking cancellation which takes place in period from 10 till 5 days till the booked date we refund 50% of booking charge; 
--  if booking cancellation takes place in less than 5 days till arrival period we are not able to refund booking charge. 

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